> For the complete documentation index, see [llms.txt](https://docs.searchpie.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.searchpie.io/faq/general-questions.md).

# General Questions

How it helps? How to set up? How to remove? How long does it take to scan? etc.

### 1. Is SearchPie free to use? 

Yes. SearchPie's Starter plan is free forever and includes a full SEO report, bulk meta and ALT tag optimization, sitemap, image compression, and broken link detection. Paid plans start at $39/month (Premium) for stores needing AI-generated content, keyword tracking, and Google Search Console integration, with Enterprise and Plus tiers for larger stores.

### 2. Does SearchPie support AI search optimization (AEO/GEO)?

Yes. SearchPie generates JSON-LD schema (Product, FAQ, Review, Breadcrumb) that helps AI tools like ChatGPT, Gemini, and Google AI Overviews understand and cite your store's content. The Premium and Enterprise plans add dedicated AEO features to further improve visibility in AI-generated answers.

### 3. Does SearchPie slow down my website?

No. SearchPie is built as an SEO tool as well as a speed optimizer, including image compression, CSS/JS minification, lazyload, and instant page loading. Its code mainly affects the \<head> tag and is designed to have minimal impact on Core Web Vitals.

### 4. What schema/structured data types does SearchPie generate?

SearchPie generates JSON-LD for Product, FAQ, Breadcrumb, Organization, and Review/AggregateRating schema. Enterprise and Plus plans add advanced schema types, including sitelinks, article, and local business schema for stores with blog content or multiple locations.

### 5. How is SearchPie different from other Shopify SEO apps?

SearchPie combines SEO, site speed, and AI-search optimization in one app rather than requiring separate tools. It automates bulk meta tag generation, AI-written product descriptions, image compression, JSON-LD schema, and Google Search Console, backed by 24/7 live support.

### 6. Is my store data safe with SearchPie?&#x20;

Yes. SearchPie does not collect or store merchant data beyond what's needed to run its SEO features, such as editing products, theme content, and online store pages. Full details are available in SearchPie's privacy policy.

### 7. Does SearchPie work with Shopify Online Store 2.0 themes?

Yes. SearchPie is fully compatible with Online Store 2.0 themes and operates through Shopify's app extension framework, so most features work without directly editing theme code — this also helps preserve settings when switching themes.

### **8. How do we calculate your SEO score?**

These are many key matters of SEO that we are currently using to evaluate your SEO points in the SearchPie app:&#x20;

<table data-header-hidden><thead><tr><th width="344">Factor</th><th>Detail</th></tr></thead><tbody><tr><td><strong>Factor</strong></td><td><strong>Detail</strong></td></tr><tr><td>Broken Link</td><td>Check whether your store has 404 URL</td></tr><tr><td>Long URL</td><td>Check if you store has any long URL</td></tr><tr><td>Meta Title</td><td>Check whether your SEO Title has been optimized</td></tr><tr><td>Meta Description</td><td>Check whether your SEO Description has been optimized</td></tr><tr><td>Image Alt</td><td>Check whether images had Alt-tags</td></tr><tr><td>Google snippets</td><td>Check if JSON-LD has been added</td></tr><tr><td>HTML tags</td><td>Check if your Heading tags &#x3C;h> followed the standard structure</td></tr><tr><td>Favicon</td><td>Check if your store has added favicon</td></tr><tr><td>Google Analytics</td><td>Check if Google Analytics has been integrated</td></tr><tr><td>AMP</td><td>Check if AMP has been available</td></tr><tr><td>Instant Page</td><td>Check whether your pages are instant now</td></tr></tbody></table>

### 9. How can the Search Pie app help you? <a href="#howcanseoboosterapphelpyou" id="howcanseoboosterapphelpyou"></a>

Our Search Pie app will help you scan SEO issues on your site and provide proper suggestions to help you fix them.&#x20;

There are many SEO problems that the app can help you improve, along the line will support your SEO rankings like inserting JSON-LD which helps you restructure data in a machine-readable way, help add meta tags automatically, inform Google about your latest pages to let them become visible faster, and so on. You can refer to these pages to dig deeper into the powerful features of Search Pie and how they will help you:

{% content-ref url="/pages/-McIpfB1oxM5rSVFSIsb" %}
[URL Control ](/app-features/seo-basic.md)
{% endcontent-ref %}

{% content-ref url="/pages/-McJFdJgF7teTM74EGGH" %}
[Google Search Console](/app-features/google-authority/seo-advanced.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MiVRrxp3yc7WUG3pLpV" %}
[SEO Report](/app-features/your-seo-today.md)
{% endcontent-ref %}

Just have a go with the app and experience your SEO journey! :raised\_hands: And if you need a helping hand, please drop us a line via support channels. Our support team is at your service anytime!

&#x20;***\*\* Especially,  We don't collect your data for any reason***

### 10. How do I know this app is working? <a href="#howdoiknowthisappisworking" id="howdoiknowthisappisworking"></a>

SEO is a long-term journey so it's not always possible to show the results right away. But the way the app helps you optimize the components in SEO On-page like detecting and fixing broken links, adding JSON-LD, etc. will definitely benefit the professionalization of your site.&#x20;

You can check a detailed report at the bottom lines of the Homepage to see how the Search Pie app improves on-page SEO elements on your store.

<figure><img src="https://848413574-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mb9oMrqO590_abBSvwF%2Fuploads%2Fvodxooa56i4ReQIfxoY8%2Fimage.png?alt=media&amp;token=19150415-3ece-4b6e-885f-c8d602f266ac" alt=""><figcaption></figcaption></figure>

Just play with the app and contact us anytime if you find anything tricky. You can at least believe that your site is getting more structured and SEO-friendly from the point the app is installed on your site. :white\_check\_mark:&#x20;

### 11. How can the Search Pie app help with sales? <a href="#howengagingyourservicewillseeariseinsalesinmystore." id="howengagingyourservicewillseeariseinsalesinmystore."></a>

Our app only supports to help improve your SEO which will benefit your online business in search rankings and push organic leads. It does not affect your sales in such a direct way. You can refer to this post to find the answer to "Why do we need SEO in e-Commerce?": <https://www.bigcommerce.com/blog/ecommerce-seo/#what-is-seo-and-why-should-you-care>

### 12. How long does it take for me to see any change made with the app shown on Google? <a href="#howlongdoesittaketoscanmysiteforgoogle" id="howlongdoesittaketoscanmysiteforgoogle"></a>

It’s estimated that it takes anywhere between a few days to a few weeks before Google bots index a new site. :hourglass\_flowing\_sand:&#x20;

Please refer to this post to gain more information: <https://www.boostability.com/how-often-is-google-crawling-my-site/>&#x20;

To be more specific, you can find the detailed answer to how long for Google to update each change here:

{% content-ref url="/pages/-McSys-HpVSCvcnelyLu" %}
[Broken mention](broken://pages/-McSys-HpVSCvcnelyLu)
{% endcontent-ref %}

{% content-ref url="/pages/-McTCO4J443blBIw595P" %}
[Indexing](/app-features/google-authority/sitemap.md)
{% endcontent-ref %}

{% content-ref url="/pages/-McK-\_ELuspYaEd470Jk" %}
[Broken mention](broken://pages/-McK-_ELuspYaEd470Jk)
{% endcontent-ref %}

### 13. Is there any expected conflict with other Shopify apps? <a href="#isthereanyexpectedconflictwithothershopifyapps" id="isthereanyexpectedconflictwithothershopifyapps"></a>

Having both Search Pie and other SEO function apps installed concurrently in your theme code can create duplicate content and harm your search ranking. If you find anything wrong, please write to us for more specific investigation and advice.&#x20;

PS: If you find errors from Body, it might come from other SEO apps that you used to or also install now. You should contact them for more adjustments. Our Search Pie app mostly have an influence at `<Head>`

### 14. Which Plan of Search Pie should I choose? <a href="#howtoremoveeverythingthatwehavesetupwithourapp" id="howtoremoveeverythingthatwehavesetupwithourapp"></a>

For Shopify merchants who wish to optimize SEO to the highest level to compete with other growing businesses, you could start with Premium Plan and then upgrading to the Enterprise Plan is our recommendation

With the PREMIUM plan, you can save the most effort with SEO possible with many auto features.  The ENTERPRISE plan offers the same features as the PREMIUM plan while  equipping you with more advanced tools to gain more insights on SEO and get direct and personal support from experienced developers

Better yet, all the highly-requested SEO features by our users are auto-added to PREMIUM and ENTERPRISE plans without extra fees.

Learn more about how PREMIUM and ENTERPRISE plans benefit you [**HERE**](https://shopify.pxf.io/e1NBGO). :white\_check\_mark:&#x20;

### 15. How can I require help from the Search Pie team?

You can drop us a line via in-app [**Livechat**](https://sb.secomapp.com/) anytime or contact us via email at <searchpie@pielab.io> for every step you take with SEO so we can back you up with our best.&#x20;

{% hint style="success" %}
Our support team is always more than ready to support you! :muscle:&#x20;
{% endhint %}

### 16. I am new to SEO, and I don't know how to use the app. What can I do?

Search Pie app always strives to be an effective solution for customers of all SEO levels, and of course, for new guys like you. You can walk through the basic features and then continue to explore more advanced ones:

{% content-ref url="/pages/-McIpfB1oxM5rSVFSIsb" %}
[URL Control ](/app-features/seo-basic.md)
{% endcontent-ref %}

{% content-ref url="/pages/-McJFdJgF7teTM74EGGH" %}
[Google Search Console](/app-features/google-authority/seo-advanced.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MiVRrxp3yc7WUG3pLpV" %}
[SEO Report](/app-features/your-seo-today.md)
{% endcontent-ref %}

In addition, our dedicated support team is always available for you, so whenever you need assistance during your journey with the Search Pie app, feel free to drop us a message! :love\_letter:&#x20;

### 17. What do I need to do when changing themes?

Normally, changing themes will not affect your SEO so don't worry about that.&#x20;

{% hint style="success" %}
**Pro Tip:** If there's any difficulty, please feel free to contact us. :raised\_hands:&#x20;
{% endhint %}

### 18. What happens when I uninstall Search Pie app? <a href="#howtoremoveeverythingthatwehavesetupwithourapp" id="howtoremoveeverythingthatwehavesetupwithourapp"></a>

Since June 1st, 2023, according to [Shopify policy](https://shopify.dev/docs/apps/store/built-for-shopify/criteria#criteria), certain app codes are automatically removed from online store themes after the merchant uninstalls the app. Therefore, please note that except for the ALT tags and compressed images that are saved on your database already, other app codes (for example, meta title/description, schema & snippet, instant page, etc.) will be cleared away when you uninstall the Search Pie app.

We highly recommend you chat with us before uninstallation so that we can help you retain important data and settings, as well as give you a checkup to make sure that you are good to go. We provide 24/7 Livechat in-app for free.

### 19. Why I fix the issue but no updates in SEO report?

After fixing the issues, the app needs time to re-crawl your pages and update new performance. Therefore, please go to SEO report -> click "**Rescan**" button to see the updates.&#x20;

<figure><img src="https://848413574-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mb9oMrqO590_abBSvwF%2Fuploads%2FQ7RNe5xLiXclnuqSsezi%2Fimage.png?alt=media&amp;token=87158b30-e94b-4d8f-b2af-1dd50cc2c541" alt=""><figcaption></figcaption></figure>

### 20. Which SEO issues should I prioritize fixing?&#x20;

In the SEO Report, issues are categorized into two levels: Must-do and Should-do.

* **Must-do:** These are critical SEO issues that have a more significant impact on your website's SEO performance and should be addressed as a priority.
* **Should-do:** These are less critical issues that may still affect your website's SEO performance but generally have a lower impact.

We recommend fixing all Must-do issues first, as they have the greatest potential impact on your website's SEO. Once these are resolved, you can move on to the Should-do issues to further optimize your website.

<figure><img src="https://848413574-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mb9oMrqO590_abBSvwF%2Fuploads%2Fp4opCeOm6U3Mh900pEMk%2Fimage.png?alt=media&amp;token=a481acbf-6379-4b8d-87b9-f8e05e67b85e" alt=""><figcaption></figcaption></figure>

### 21. How can I improve organic traffic to my stores?

To increase your website's organic traffic, we recommend focusing on the following areas:

1. **Fix SEO issues**: Prioritize Must-do issues in your SEO Report to improve your website's overall SEO health.
2. **Optimize product pages:** Improve SEO titles, meta descriptions, product descriptions, and image Alt Text using relevant keywords.
3. **Improve website speed**: Optimize loading speed and Core Web Vitals to provide a better user experience.
4. **Create quality content:** Publish relevant, helpful content that matches what your potential customers are searching for.
5. **Improve indexing:** Ensure your important pages are properly indexed by Google through Google Search Console and sitemap submission.

Consistently working on these areas can help improve your search rankings and attract more organic traffic over time.

### 22. What factors are negatively affecting my LCP and overall website speed performance?

Several factors can negatively affect your LCP and overall website speed performance, such as large or unoptimized images, slow server response times, excessive CSS and JavaScript files, and third-party apps or scripts that take too long to load. In addition, unoptimized website code and improperly loaded fonts can delay content rendering.

We recommend running a PageSpeed test on both mobile and desktop to identify the specific issues affecting your website. You can then prioritize fixing the most impactful issues to improve your LCP and overall loading speed.

### 23. Why is my website or certain product pages  not appearing on Google search?&#x20;

Your website or certain product pages may not appear on Google for two main reasons.

**First, the pages may not have been indexed by Google yet.** This could be due to crawling issues, incorrect robots.txt settings, noindex tags, or missing sitemap submissions. We recommend checking your indexing status in Google Search Console to identify and resolve any potential issues.

**Second, your pages may have very low search rankings**. Even if your pages are indexed, they may rank too low to appear in the search results when you search using your target keywords. In this case, you should focus on improving your SEO, optimizing page content and metadata with relevant keywords, and building your website's overall SEO authority to improve rankings over time.

### 24. Why does Google Search Console report that so many pages have not been indexed?

Google Search Console may report many pages as not indexed because some of them are product variant pages rather than the main product pages listed in your sitemap.

We recommend double-checking the list of affected URLs first. Normally, these variant pages do not need to be indexed separately, as indexing them does not necessarily bring additional SEO benefits. Therefore, you don't need to worry about these pages and can generally ignore them.

However, if you notice any specific main product pages or important URLs that haven't been indexed, please share them with our team. We'd be happy to double-check and help investigate the issue for you!

### 25. Why isn't my website appearing in Google search results for a specific keyword?

Because it hasn't been indexed yet, or its ranking for that keyword is too low to appear on the first few pages of search results.

We recommend checking whether the target page is indexed in Google Search Console first. If it is already indexed, you should focus on optimizing its SEO by incorporating relevant keywords into the page title, meta description, headings, and content (blog, blogpost, backlink). You should also improve content quality and relevance to better match search intent.

### 26. Why is my favicon not appearing in Google Search results?

Your favicon may not be appearing in Google Search results for several reasons. For example, Google may not have crawled your favicon yet, the favicon URL may be inaccessible to Google, or the image format, size, or configuration may not meet Google's requirements.

We recommend checking that your favicon is properly uploaded, accessible to Googlebot, and configured correctly in your website's HTML. Please note that Google may take some time to update and display your favicon in search results.